In this post, we explore the dark side of the cohabiting relations that exists in the world of dining, between FOH and BOH. Just a warning that if you don’t want to read about a couple of kitchen slaves whining and venting about the injustice that exists in our world, skip this post. However, if you are curious about taking an inside look at the factors that can disturb the peace in the symbiotic world that exists of FOH and BOH, read on.
Thanks for sharing your story, TT. That server sounds like a really f*cked up selfish slave driver! Thankfully, the FOH at our restaurant don’t ever tell the kitchen what to do, and always says “please” and “thank you”. But still, we all have our moments……
I can only imagine that those regulars must be extremely generous tippers. Why else would she have been so pushy about putting a rush? So it’s the kitchen slaves that gotta stop what they’re doing (making other table(s) wait a little longer), put all other tickets on hold just so a server can take home an extra $100 tip from her regulars. And kitchen slaves are left… well…feeling like slaves. Does it seem fair that after all the trouble that the kitchen slaves went through to RUSH on what is just another regular ticket to us, (but more $$$$$ for servers) that we don’t get a split of the gratitude? I mean, really! What did the server really do? I guess coming back to the kitchen and bossing around the kitchen slaves with a whip and chain is considered “working hard for the money”. Personally, if that ever happened at our restaurant, I would probably ignore it unless there was a really good reason. No one is THAT special.
And let me tell you why it can be a bad idea to order from the kitchen after it is closed. When the kitchen is starting to close, things are put away and broken down…and the crew gets to work, cleaning. Cleaning includes scrubbing and sanitizing all areas, sweeping, mopping, taking out the trash, etc. Some places have designated cleaning people, but many kitchens function as a unit with everyone doing their load to maintain keeping the kitchen clean. Right when the cleaning action is going on and that dreaded sound of the ticket printing is heard, yells of “puta madre!” are heard while whoever’s station the order is for has to put away the mop or broom and cater to that ticket. And here’s where it gets disgusting…..don’t be surprised if that kitchen slave even bothers to wash his/her hands after putting down that mop or broom or after taking out the trash. They often won’t give a fuck about it when you caught them during closing. They will curse you, curse the server, and be more likely to half ass (no matter how professional someone is about their work, there are times when even the best of us just don’t give a hoot when pissed off) the dish so they can get back to cleaning so they can go home. I am not saying that this happens in my kitchen, but I’ve seen it happen before. And no, never with me lol. As pissed off as I may get at times, I am always obsessive about hand washing (for my sake mostly).
But yeah, we kitchen slaves exist in an unjust world.